In a few simple steps, you will be able to return your items.
To get started with Rocket Return, simply download our app from the App Store and choose a $10/month subscription or a one-time $5 pick-up. We have an easy-to-use interface that anyone can use!
Pick a day that you want us to pick up your return.
When you start a new pickup you choose the day that works best for you. On the morning of the scheduled pickup, you simply put your packaged return on your doorstep or your items in the reusable Rocket Return bag. Our drivers will swing by and grab it, and there is no need to meet them at the door.
Choose whether you want to pack it yourself or have us pack it for you.
We know how difficult it can be to package up a return or to find a printer to print out that pesky return label, so there is an option for us to do that for you. You can choose if you want to provide the return label digitally and have us print it out for you, or if you want to put the label inside the Rocket Return bag. You can also choose if you want to package it up yourself and leave the box on your doorstep or if you want to put the items in the reusable Rocket Return bag and we will box it up for you. (You can now also leave your items in the RR bag, upload your return summary QR code, and we will do your UPS/FedEx drop-offs.)
Keep track of your savings.
We give you the option to tell us how much the item that you are returning is worth so you can keep track of how much money you are saving by returning your unwanted items. We also keep track of how much CO2 you are saving by not driving to the post office.